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This is an IP 500 V2 8.1 (69) I can't upgrade the system? tried multiple systems, different OS's. Firewall and antivirus are off. The system password I'm using is correct. Getting a TFTP errors when accesses the SD card. Here the edited monitor trace TFTP: Server::RRQ(from 10.9.1.15, 57639)...

Is there an official way from Avaya to convert or migrate ADI licenses to PLDS?

Over the weekend I upgraded our SE from 9.1.7 to 9.1.8. I only did this to fix several bugs. On Monday, Users configured as office workers were getting an invalid license error. When I logged into SE, the User-profile was still set to office worker, but the Enable One-X Portal Services was...

I want to disable the conference bridge for a couple of userss. How do you do this on a 9.1 Service Edition? blank is no password.

I know that Avaya now uses UMS and IMS is obsolete. I have a new client that another dealer used to maintain. They have and use IMS. The old vendor really did a hack job. Unfortunately I’m here to fix their screw ups. I know that IMS still works on version 5 of the IP office. Will it still work...

This is an IPO R4.2 (23), VM Pro and CCC. Calls come into the switch via PRI. They are answered by the auto attendant (they have plenty of ports). Choices are press 1 or press 2. Both choices are a blind transfer to a CCC reporting group. I'm looking at the Customer tracking by ICLID report...

I've setup contact store several times and haven't had any troubles. The system that I'm trying to load contact store doesn't work. When I type in http://192.168.1.91:8888 I get an http error 500. this means that the web pages / site isn't setup. I have verified that the services are...

This is on an IPO 500 running 4.07 and VM Pro. I’m also running faxes of the IPO. I have a site that is having a lot of problems with inbound calls on a PRI. Static, drop calls, not being able to dial anything once you get into the voicemail This is not a problem with the IP office or the PRI...

I moved a Merlin Magix over the weekend. The Operator was using a 4424D+ with a DSS 4450. They forgot (or lost) the power supply in the move. Can I use a 1151c1 power supply ? Or does this phone need a different one ? Rob

I’m trying to get soft phones up and running. I believe I’m missing something obvious… The system is a 406 V2 running 4.07 software. I have licenses for both phone manager pro (25) and Phone Manger Pro IP enabled (5) In the IPO under User – Phone Manager – I have Phone Manager PC Softphone...

This in on a Merlin Magix R2.0 This was suppose to be a simple move (No programming changes) They have a PRI, setup DMS100 I can receive calls. I can make local and LD calls. They can't make international calls. The carrier is rejecting the calls. The carrier is saying that the phone system is...

Need Help with a MICS 4.1 (30 nd g04 nat) This is a new PRI install The phone system already had the DTE card and the PRI enabler. I can receive calls on the PRI. But I can not make any calls out. The display blanks out, and I receive a fast busy. Under Maintenance – System Admin log I’m...

I know it works on a MICS and doesn't on a Meridian (option 11) Will an ATA-2 work on a BCM? I'm looking for an inexpensive way to hook-up a cordless phone. Rob