Search results for query: *

We have a number of lines that are normally fully staffed, but at weekends we operate a skeleton staff (ie less than the number of incoming lines). Is there a way I can configure incoming calls to be automatically answered and put straight on hold, rather than just ringing and ringing and...

I'm looking for some cordless handsets for the Norstar - I've been told by BT that the only way to do this is to spend £200 on an analogue terminal adapter and then use a normal cordless phone (another £60 or so). Given that the normal Norstar phones we have cost about £50 each I'm a little...

I am cursed with some particularly stupid users and they don't seem to be able to grasp the concept of pressing '9' or a line button before making a call, so instead they just lift the handset and dial the number they are calling. Since all UK area codes start with a 0 this is the first button...

I'm sure I'm being completely stupid and have missed the relevent section of the Systems Administration Guide, but I'm trying to figure out how to re-program an extension to remove a line from one of its buttons (the line in question is a single analogue line, not a hunt group). Feel free to...