I am no expert on the trunk setting on a Nortel, but I have this question...It seems we have started incrementing error slips on our PRI. The carrier says the errors are coming from our equipment (Nortel Option 11C). He says I need to change the trunk interface to 'loop'. How would I check this and change, if need be? Oh, and calls are working fine on the PRI. Faxes are not coming in clean. Thanks in advance.