Help

[goldrake]

Hi, i am new, and today i'am very happy as i found this forum.
i wrote from italy can some one help me, i have this pbx, i have a lot of question about it:
1) i read all this post but i don't understant the difference from pc adminpro (offline) e on line.
whit pc admin on line can i save my config? to restore it in case of damage?
2) i need to setup one isdn multi-number (2 number i want to ring as 2 diffent line) how i can ?
It's possible associate a name to a numer store in contact (rubrica) in incoming phone.
Thans

 

[doktor]

Hi goldrake

Welcome to this LG forum.
The difference between the LDK PC ADMIN (online) program and the LDK ADMIN PRO (offline)is that you can use the online program to make changes in an LDK telephone system. These changes are made immediately, and no restart is needed.
A back-up can also be taken through the online program.
This back-up is the loaded into the PRO (offline) program.
Here you can make all the changes needed and save the back-up with a new file name.
This new back up can the be uploaded til the LDK phone system. You can use this way of changing the content of the back-up (data base), if you do not have remote access to the LDK phones system.
We have used this way if the techicians at the site needed to make many data changes and maybe should move the PBX (phone system) to another location. Then the person in the field could take care of the manual work, and a colleague at the remote service centre could take care of the data changes. When the PBX was installed at the new location, the new database/back-up was just installed in the PBX. The back-up was emailed back and forth from the costumer site and the service providers remote service centre.
Other cases where this procedure was used was when you should program 1500 speed dialling numbers!

Programming of your LG PBX can be found in the programming manual. What type do you have?

It is possible to have name look-up from the speed dialling number list. So if a vip costumer calls in with the number 12345678, this number is looked up in the speed dialling data base. If the name was "doktor", then you will see this name in the dispaly of yor LG system phone (e.g. LKD-30 or LKD-7024) instead of the number.
///doktor

 

[goldrake]

Hi, ///doktor, thank for your reply, i hope on it.

My version is 3.7Dh- dec/07

I try to register i number i speed dial ad i memo it on one bouton but if i call it did'n wrete my name.

thery is a manual to expliqur lcr and group ringing?

 

[doktor]

Hi Goldrake

I guess that you have a LG-Nortel Nexer (ipLDK-24), as you write that your s/w version is: "3.7Dh- dec/07".
Or is it an ipLDK-100?

From a keyset you press TRANS/PROG and SPEED, then the speed dialling number (e.g. 2000). The name is entered by means of the digit buttons.
A=21, because "A" is placed on key "2" as the first (1.st) letter. K=52, because "K" is placed on key "5" as the second (2nd) letter.

If you have an ipLDK-100, you need a special speed dialling program: "LDK speed dialling editor".

If you have the ipLDK-24 (nexer), you can program speed dialling numbers from the webpage in PGM186.

///doktor

 

[goldrake]

No i'm sure is ipldk 100 because i found the installation manual but not the programming ( in italy is called progetto open ip medium).
i thinj the ipld24 is (in italy) called extra small
Where i can found the programm or same programs for my pabx?

My friend have a sw version 3.7 Ce what difference?

 

[doktor]

Oh, Yes Progretto is the name in Italy - sold by Promellit.
To see the s/w version press TRANS/PROG and 72, and write down all text from the display. Then I can tell you what system you have. It can be something like LGN/IT -90P 3.7Dh DEC/07.
3.7Ce is a bit older than 3.7Dh, but I think that it is only minor problems that are solved between these release.
Anyway you can ask your local dealer to upgrade it, if necessary.
The LDK PC ADMIN programs should be bought from your local dealer, and also the Speed dialling editor and the LDK ADMIN Pro (Offline).
///doktor

 

[goldrake]

Hi doctor,
i have (give by my vendor) pc admin with istruction in italian, but i dont understand wery well, because some part are not wery well translate.
i ask my vendor the programming guide and he tell me that also it have an old book to programming an old ldk100 but not he new ipldk,( more things are identical) because is more expensive to translate it.
to active the cli on rtg line ( a base function i thing) he have call promelit.
i would like understand how: add ringinig a new phone, add a new idsn, change lcr, and some think like so, because if a change a provider i don't want to wait my vendor for it.
i hope this forum can help me.
I ask my vendor how to install mobile extension and he ask me "what is?"
For voip...
May i have choose a vendor not very tecnical?
Sorry for my english

 

[doktor]

I can explain to you what Mobile Extension is.
This I can do tomorrow.
Please tell me your s/w version by pressing TRANS/PROG and 72.
///doktor

 

[doktor]

Ups, I found my notes on "Mobile Extension".
The important program number is PGM236.
In the ipLDK-100 there exist 128 porte (BIN numbers).
In PGM236 you enter the wanted port nummer (001-128).
First port is the first station/extension number, e.g.100 has BIN/port number 001.
There are 4 fields to be entered in PGM 236, if BIN number is 001:

#1 - Enabling the "Mobile Extension" facility for this BIN number (001).

#2 - What line group for public access is to be used. Default is CO group =01.

#3 - What outside number must be called (up to 24 digits), if you call the direct ISDN number for extension 100 (= BIN number 001).
The outside number could be a GSM mobile telephone number.
So if you call the DDI number of the ipLDK-100 extension 100 on the direct number 44887-100, and the GSM number for this user is 21217-100, then, first, the fixed extension will ring (ext. 100), and after a few second will the GSM phone ring. The first phone that takes the call (go off hook), gets the call.


The user of an LG system telephone can him/her self, change some of the settings for "Mobile Extension":

To register the external telephone number for "Mobile Ext",
do this on the system phone:
(1). Press[TRANS/PROG] + 3 + 3.
(2). Enter the external telephone number (Up to 24 digits).
(3). Press the[HOLD/SAVE] button.

To activate / de-activate the facility "Mobile Extension", from your LG system phone:
(1). Press[TRANS/PROG] + 3 + 4.
(2). Press ‘1’ to activate, or ‘0’ to de-activate the facility.
(3). Press the[HOLD/SAVE] button.

Only the keysets / extension numbers that are allowed to use "Mobile Extension" can access these menues in the display.
So, it is quite easy to program!
Please note that the "Mobile Extension" facility occupies 2 lines of the ISDN lines, for each call answered outside the ipLDK-100. And you have to pay for the voice traffic from the ipLDK-100 to the GSM mobile phones.
But, it works well. Good luck with your project.

VOIP in ipLDK.
This facility can be installed with H.323 IP phoes or a H.323 trunk to another ipLDK-24/100/300.
What is your need?

///doktor

 

[doktor]

Your vendor should be able to get newest and updated programming manual from his supplier.
///doktor

 

[doktor]

I am getting old...
I forgot to tell you that the version of the LDK PC ADMIN program MUST match with the version of the ipLDK-100.
So, if you have the PC program in s/w version 3.7, then the ipLDK-100 must also be running in s/w version 3.7.

In the PC program, this can be seen in the line right in the top op the program under the item of "help".

The ipLDK-100's s/w version is checked by pressing TRANS/PROG and 72.(Read out all information).

///doktor

 

[goldrake]

Hi doktor, thank a lot for you reply and for you patience.
I have pc admin 3.7 in englis with istrutcion in italian i think it's ok for my version 3.7Dh .
The TRANS/PRG 72 tell "PROGETTO92P-3.7Dh Dec 07 2 rank"
The pc admin must be 3.7 Dh or it is ok 3.7 (so it work with 3.7A B C D ..)?
When they sold the pabx don't tell me the extension mobile need 2 lines of the ISDN lines!!!
About Voip i have bought i Voib card with 4 channel: one is for the ip phone LIP and this is ok.
Whith the other 3 channel can i register a provider? or a soft phone? i need some license every chanel Had a license?
Last do you have a guide to understand Co line, Co group and Lcr? I would like to understant, i found something in internet but in russian.

Bye

 

[doktor]

You have an ipLDK-100 with 2 cabinets (or anyway the license for this).
I will try to explain the VOIP thing for you in the next section here. LCR - was expalained in another thread here in this forum, so have a look!
///doktor

 

[doktor]

See the 2 new threads:
How to program a VOIP trunk in ipLDK-100 and
How to program IP phones in the ipLDK-100.
///doktor