Laptop DHCP registration issue

[wchull]

I'm looking for some ideas from people on what issue we might have. We have an extensive field office environment that employees work out of. When we give the employee a new desktop or Laptop they run an automated install that is used company wide to deploy XP Pro and configure the machine. The machine is connected to the coporate network and the machines always acquire an IP address from DHCP. In every way we look at the machine it appears "normal" like any other machine we have but for some reason, even though we have DHCP set to register all clients in DNS, the machine never shows the domain name in DHCP and consequently never registers in DNS. Note that other similar machines are in the same DHCP scope and all show the FQDN in DHCP and all are properly registering in DNS. This periodically happens and we have no idea as to what it is that is causing the problem.

Anyone have any clues?

 

[GlenJohnson]

When we give the employee a new desktop or Laptop they run an automated install

Does this only happen to one person? Is it possibly something the individual is doing?

Glen A Johnson
Tek-Tips Florida

 

[wchull]

Glen,

No, this problem is happening to too many desktops and laptops in various parts of the United States. It could be procedural but the problem occurs on a small minority of machines which makes us think that the procedures are OK.