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Message in Unity repeats to fast.

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Utreg

IS-IT--Management
Jul 22, 2002
466
NL
A caller to a huntgroup hears a message "Extention is busy, one moment please" when the member in the huntgroup is on the phone.
But the waiting message repeats to fast.

The situation:
Huntgroup with 1 member which has Forward Busy/No Answer to VM
In VM Unity there is a profile for the DN and the huntgroup is added to Alternate Extentions.
The options under 'Call Transfer are:
"Transfer incoming calls to subscriber's phone?" is set to No (send directly to subscriber's greeting)
"Transfer type" = "Release to switch".
I've tried to set the "Transfer type" to "Supervise transfer" with "Rings to wait for = 2" but the still the message repeats to fast.

I use a Cisco CallManager 3.3 with Cisco Unity Version 4.0 Build Number 4.0(3)

Any suggestions how to solve this?
 
So do you want Unity to transfer to the phone then?
If so change:
Transfer incoming calls to subscriber's phone?" is set to No (send directly to subscriber's greeting).
Change the option to yes, otherwise the call will go straight into the greeting NO matter what your other options are set as.
 
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