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Screen Pop software ?

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schupp

schupp

Technical User
Jul 3, 2002
57
US
Does anyone know of a good product for screen pops? We are currently using a product from Spanlink (Equility) and are having several problems with it like support and the amount of different configuration files. This product was supported by Avaya until Jan 02'

I have looked at the new Avaya product and I think it may be a little costly.

We are running a Conversant IVR and a 3rd party IVR.
 
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