SSA - Voice Networking Errors ?

[myalias09]

IP500 5.0.8 / VMPro 5.0.21
Single site - Incoming ring direct to Main hunt group.

2-3 Errors immediate every time calls come into the Hunt group. I know SSA has had issue with fake errors, but I can't see any cause/relation at the sec. Anyone else having this specific error?

"Attempt to use a feature for wich no license is installed. License type: IP500 Voice Networking Channels"

 

[kwing112000]

i have seen it a bunch lately. i just ignore it on single sites.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[intrigrant]

SSA sucks use monitor instead

 

[Bas1234]

I think you still have the "Standard to Pro" licence in which is not valid anymore because you've uprgaded to5.0(8) You try to remove it and give it a reboot. Not sure if it fixes it but you could try.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[myalias09]

Bas
No standard to pro license.

Kwing
Any idea why your getting them? I cant find the trigger.

 

[Bas1234]

CQ84804

SSA mis reports License Error IP 500 Voice Networking Channels when IP Trunk is created in config

5.0.8

SP_RELEASE_1Q10_5.0


1-Not Required

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[myalias09]

I saw that one. Single site with no IP lines created however.

 

[amriddle01]

SSA is good, as long as you take the info with a pinch of salt, you can use it for active calls,pinging and extension stats to see what ports are spare etc most other things can't be trusted

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

i trust it less and less each time i use it.

Yesterday it was showing me a bunch of active calls, about 10, all of which were correct, but looking at the trunks showed all channels as being out of service for 10 days.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[amriddle01]

I think you were looking at you own appearence keys Tom, that was actually the last time you did any work...so the stats were correct

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

HA! i just gave you a nice star too. good job for you they can't be taken back

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[tlpeter]

Outch ,1-0 in this difficult fight

SSA hasit's bugs but can be very handy
I like it but it will never replace monitor




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TheSmash]

It would be nice if Monitor could be embedded into SSA...

Don't ask me, I didn't design it.

 

[tlpeter]

Why would you like that ?
SSA needs Java and monitor is just plain text
I think that monitor will not be reliable enough anymore




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TheSmash]

I dunno, one less application? Also there is an element of tracing within SSA. It would be nice if this was up to the level of detail as Monitor. Having it abbreviated does help though as I'm sure we've all looked at traces where there are about 20 calls going one and it's a complete nightmare to follow in the trace!

Don't ask me, I didn't design it.

 

[tlpeter]

Every call has it's own call id
Select that call id and press F4 (filter)
This will filter out that call and the rest will nto be shown




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

I tried tracing in SSA and it misses half the dialled digits even though they have been dialled as the call is successfull etc, it's will be fantastic if they get it fully working and reliable

ACS - IP Office Implement

"What the Crocodile Hat....was that?