Recent content by jayuk2000

We are doing a new install and the customer has Vodafone ISDN 30 x 3. These are running on the Avaya ACM. When we put them on to the new IPO server edition we can't make out going calls. Incoming is ok. They also have one site with BT ISDN 30 when we put this on the system it works. Has anyone...

Hello We have a extreme 650x that will not boot. The management light flash's but we cant get anything from the console port. Anyone any idea's? Thanks

Yes I have all the licences need for this. I have no found how to create the CSR file and now have the cert. the problem is now the IPO doesn't change to the one I import to the server.

Hi I am trying to setup the new Avaya Web communicator but I need to add a SSL cert. To do this I have to create a CSR file. Has anyone done this? if so can you let me know how to do it please. Thanks in advance for any help.

I have been able to setup the AES server / One - X server and the One - X portal server the only thing I'm having trouble with is the licensing of the One - X server and the One -X portal. I have loaded webml on to the aes server and licensed this ok but I don’t know how to licence the other two...

Yes already checked that. And when you look at the settings in the phone you can see the nine in there.

We have just upgraded are mobile phones to the new Nokia E71. I have install the One-X app 4.6.4 and also loaded the settings file. When you dial from the One-X app it will not send the 9. I have proven this by putting a 9 in front of the number and dialing, the call connects. I have had this...

No they dont have this programed on the keys. I will digout the trace

I have a customer who has had a new IP500 installed and have a hunt group setup with 16 5420 handsets. On the spare keys they have been used for key and lamp with other ext on the system. Not all the time but between 10 and 15 time a day when a call is made into the group one person answers the...

sounds like a faulty hard drive to me. Dose it stop at the same place each time they try and listen to it?

Ok i would try a default unit with the isdn card in it and make test call also looking a the call status pro. If this works then you would know it is somthing in the programing of the system. I would put this back in and make test calls with the call status open then you could see hoe the two...

No the ipoffice will not do call back. Also when you connect to the system if you have no remote desktops apps running then you will not be able to get to any of there pc as you will not be on there domain.

Nope just dial if only being used as voice calls

Do you have any of the extn's or groups starting 1 or 5 as by default you should not have to dial a 9 and it they want to do this then all you should have to do is add 9N N dial line group 0 as a short code then when they press 9 it goes to the out side lines.

Do you still have the default short code as ? . dial